Customers Are People ... The Human Touch

В МАГАЗИН

• Найдено в: Литрес
• Обновлено: 28.05.2026

Книга "Customers Are People ... The Human Touch"

Авторы: Группа авторов

Издатель: John Wiley & Sons Limited

ISBN: 9780470856505

Описание

Although 70% of the customer's decision to buy is based on how they are treated as people, few ornganizations have recognized its importance as well as understanding how to implement the «human touch» art as a science. John McKean provides a practical guide to implementing this art as consistent, business-wide, technology-enabled science drawn form proven approaches from world-class human touch practitioners.

Характеристики

• параметрPDF
• Наименование Customers Are People ... The Human Touch
• Категория зарубежная литература/зарубежная деловая литература
• Авторы Группа авторов
• Издатель John Wiley & Sons Limited
• ISBN 9780470856505
• Тип Книга
• Продавец Литрес
• Актуальность 28.05.2026

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